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Edwards School of Business


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Business Analyst's Course

York University's Schulich School of Business and University of Saskatchewan's Edwards School of Business come together to help you master the skills required for effective business analysis including planning, gathering, communicating and documenting End User Requirements in THE BUSINESS ANALYST'S COURSE.

A Practical Course to Help You Better Perform as a Business Analyst (BA) or Work More Effectively with Analysts.

If you serve in a Business Analyst or Project Management capacity, or must direct systems or business development teams, our Business Analyst course is an ideal learning forum.

The Business Analysts are the LINK between the customer and the project. They have the task of identifying the customer needs and translating these into business requirements. These business requirements are in turn used to develop new customer-focused products, services and systems.

This course will create a new level of knowledge for Business Analysts on your roles and responsibilities as well as understanding all of the steps in the Business Requirements Process – from customer identification to customer satisfaction. Superior teamwork and project communication techniques will also be taught, ensuring a well-rounded learning experience.

This course is recommended to Analysts and anyone who interfaces with the Business Analyst function and requires better understanding of a professional analysts duties. This practical course will benefit:

  • Business Analysts
  • Systems Analysts
  • Business Team Leaders
  • Policy or Functional Analysts
  • Project Managers
  • IT Specialists
  • Customers, Users and Clients working with Analysts 

Key Learning Objectives:

This highly participative session includes:

  • Role and responsibilities of a Business Analyst
  • The Business Requirements Process 
  • Gathering and documenting customer requirements
  • Analyzing process management issues
  • Fundamentals of Project Management
  • Applying critical thinking skills
  • Implementing a customer feedback system
  • Applying Creative Thinking techniques to requirements/specifications that could be passed on to technical teams. 

This practical course is designed for immediate application in your workplace through applying the theory in practical real-life examples.


3-Day course

Refund Policy

University of Saskatchewan's liability is limited to reimbursement of paid tuition fees.

Cancellations received in writing at least 14 days in advance of the course start date will receive a full refund. Written cancellations received less than 14 days prior to the course will be subject to a $500 administration fee. Non-attendance will incur full course tuition cost. Non-attendance does not constitute notice of withdrawal.

Fees subject to change without notice.

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Course Code: ESB206